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FAQ

Most frequently asked questions and answers.

Abakus Web is a managed cloud platform for website maintenance and private cloud hosting for businesses in the UK, USA, and EU markets.

It is operated by a distributed team of IT professionals without central overheads.

Abakus Web team is in charge of updating the content and maintenance of client website/s while hosting them on secure and fast cloud hosting managed by IT experts.

Complete list of services covered by Abakus Web platform: website content updates, website news/blog updates, websites’ social media updates, website upgrade to the content management system (CMS), website speed optimization, updating code and core updates, updating themes and plugins, 24/uptime monitoring, backups, website migration to our managed cloud hosting, cloud hosting managed by IT experts, SSL certificate, SSL certificate installation.

The minimum commitment period is 12 months with options to pay monthly or annually.

Yes – we need to test if we are the right fit for your company. We offer a 30 day trial period with a full refund guarantee if not satisfied.

Yes – we offer a whopping 20% savings if you choose to pay yearly.

Currently, we are supporting local bank transfers from companies in the UK, the USA, and the European Union in USD, GBP, and EUR currencies. Credit and Debit cards will be supported very soon.

Yes, we offer refunds as part of our 30 day trial period if you are not satisfied with service.

Services considered under the website maintenance: website content updates, website news/blog updates, websites’ social media updates, website upgrade to the content management system (CMS), website speed optimization, updating code and core updates, updating themes and plugins, 24/uptime monitoring, regular backups.

Managed cloud hosting by Abakus Web is the private network of high-performance servers hosted in Europe and the USA. Depending on the website maintenance package, your website is hosted in groups from 2-20 websites per server. Unlike commercial hosting companies, which hosts 3,000-5,000 websites per server. Ensuring cutting edge performance.

Social media management includes editing profiles and uploading posts with provided content to Facebook, Instagram, LinkedIn.

Website speed optimization considers modifying your existing website and applying industry-standard code optimization with a wide set of rules for every part of your website. Ensuring your website loads fast on every device.

Can’t find the answer to your question? Get in touch with one of our experts.